Family Takaful Payment

Payment can be made via:

  • www.maybank2u.com.my
    Payee Category: Insurance & Takaful
    Payee's Name: Etiqa Family Takaful Berhad (EFTB)
    Please key in the correct policy number and the amount.

  • MyAccount
    Pay Online
You may make the payment using your credit or debit card (Master or Visa) by submitting the completed Credit/ Debit Card Authorisation (Autopay) form to info@etiqa.com.my email.

Family Takaful Certificate Servicing

Click the items below to view the details of each request. You may also download the corresponding form(s).

Nomination - Executor

Duly completed form and additional documents required:

Nomination - Conditional Hibah

Duly completed form and additional documents required:

Change of Address/ Contact details

Duly completed form and additional documents required:
  • Request for Change Form or letter from the certificate owner advising on current correspondence address, telephone number and email address

Change of Auto Credit details

Duly completed form and additional documents required:

Duplicate Certificate (Loss of Original Certificate)

Duly completed form and additional documents required:
  • Statutory Declaration Form signed in the presence of a Commissioner of Oath (“Pesuruhjaya Sumpah”)
  • Stamp Duty RM10
  • Administration Fee of RM31.80 (inclusive of GST)

Change Frequency of Contribution Payment

Duly completed form and additional documents required:

Request for Change (Investment Linked Funds)

For Agency Only
Duly completed form:
 
For Bancassurance Only
Duly completed form:

Reinstatement

Documents required:
  • Health Declaration Form duly completed and signed by the person covered, certificate owner and witness
  • Full remittance of all outstanding contributions including reinstatement fee, if any
  • Medical report, if applicable (the expense is to be borne by the certificate owner)

NOTE: The above are standard guidelines and when the need arises, the Company would request for further information/documents in accordance to company guidelines. Each request for change is subject to the terms and conditions of the respective policy. 

For any further assistance on above please get in touch with your agent or call our customer service at 1300 13 8888 or write in to info@etiqa.com.my