I want to submit claims for :
How to submit a claim?
Step 2
Login and select claims
Step 3
Select the type of claim (e.g: Death Claim)
Step 4
Follow the guidelines provide and upload the necessary documents
Step 5
Confirm your submission
E-Khairat Claim
Documents required for different Life and Family claims
- Death Claim Form / Claimant Statement Form
- Statement of Medical Examiner ( for contract duration less than 5 years)
- Certified copy of death certificate
- Certified copy of Deceased's NRIC
- Certified copy of proof of relationship between claimant and participant (e.g. Marriage certificate/birth certificate and etc.)
- Certified copy of claimant's NRIC/Passport
- Certified copy of 'Sijil Faraid'/Letter of Administration/Grant of Probate (if applicable)
- Other supporting documents (if applicable)
- Additional requirements if Death is due to an accident.
- Certified copy of Police report
- Certified copy of driving license for road traffic accident
- Certified copy of Detailed Post Mortem report (where available)
- Certified copy of Toxicology report (where available)
- Certified copy of Police detailed Investigation report (where available)
- Newspaper/ Online News cutting (where available)
- Additional requirements if Death occurred in Overseas/outside of Malaysia.
- Confirmation letter from National Registration Department (JPN)
Contact Us
Call
Claims Careline: 1-300-88-1007
Download Documents
Death Claim
Family Takaful (Individual) - Statement of Medical Examiner
Family Takaful (Group) - Claimant Statement Form
Family Takaful (Group) - Claims Submission Checklist
Life Insurance (Group) - Claimant Statement Form
Life Insurance (Group) - Statement of Medical Examiner
Life Insurance (Group) - Claims Submission Checklist
Total Permanent Disability Claim
Family Takaful (Individual) - TPD Claim Form
Family Takaful (Individual) - Statement of Medical Examiner
Family Takaful (Group) - Claimant Statement Form
Family Takaful (Group) - Statement of Medical Examiner
Family Takaful (Group) - Claims Submission Checklist
Life Insurance (Group) - Claimant Statement Form
Life Insurance (Group) - Statement of Medical Examiner
Life Insurance (Group) - Claims Submission Checklist
Personal Accident Rider / Permanent Partial Dismemberment (PPD) / Disability Claim
Family Takaful (Individual) - Accident Claim Form
Family Takaful (Individual) - Statement of Medical Examiner
Family Takaful (Group) - Claimant Statement Form
Family Takaful (Group) - Statement of Medical Examiner
Family Takaful (Group) - Claims Submission Checklist
Life Insurance (Group) - Claimant Statement Form
Life Insurance (Group) - Statement of Medical Examiner
Life Insurance (Group) - Claims Submission Checklist
Accident Indemnity Rider (AIR/AIS/CPAB/CAB) Claims
Life Insurance (Individual) Accident Claim Form
Life Insurance (Individual) Accident Statement of Medical Examiner
Family Takaful (Individual) Accident Claim Form
Family Takaful (Individual) Accident Statement of Medical Examiner
Life Insurance (Group) Claimant Statement Form
Life Insurance (Group) Claims Submission Checklist
Family Takaful (Group) Claimant Statement Form
Family Takaful (Group) Claims Submission Checklist
Critical Illness Claims
Family Takaful(Group) - Claimant Statement Form
Family Takaful(Group) - Statement of Medical Examiner(Cancer)
Family Takaful(Group) - Statement of Medical Examiner(End Stage Renal Failure)
Family Takaful(Group) - Statement of Medical Examiner(Heart)
Family Takaful(Group) - Statement of Medical Examiner(Others)
Family Takaful(Group) - Statement of Medical Examiner(Stroke)
Family Takaful(Group) - Claims Submission Checklist
Life Insurance(Group) - Claimant Statement Form
Life Insurance(Group) - Statement of Medical Examiner(Cancer)
Life Insurance(Group) - Statement of Medical Examiner(End Stage Renal Failure)
Life Insurance(Group) - Statement of Medical Examiner(Heart)
Life Insurance(Group) - Statement of Medical Examiner(Others)
Life Insurance(Group) - Statement of Medical Examiner(Stroke)
Life Insurance(Group) - Claims Submission Checklist
Claim FAQ
NOTE: The above are standard guidelines and when the need arises, the Company would request for further information/documents in accordance to company guidelines. Each request for change is subject to the terms and conditions of the respective policy.
For any further assistance on above please get in touch with your agent or contact us at 1-300-13-8888 (9:00am - 5:00pm (Monday to Friday))
