Help & Support

Etiqa Auto Assist
(24-hour Car Breakdown Assistance)
1-800-88-6491
(Singapore, Thailand & Brunei)
+603-4047-5230

Etiqa Healthcare
(24-hour Local GL Request)
1-800-88-9998
 
Emergency Travel Helpline
(24-hour Travel & Medical Assistance)
+603-2161-0270
 


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Enquiry

Etiqa Oneline:
9.00am to 5.00pm (Monday to Friday)
8.30am to 12.30pm (Saturday) 
Closed on Sunday and Public Holiday
 
Policy/Certificate Servicing:
 
Become Our Agent:


Enquiry Form

Claims

Claims Careline
(General Products)
1-300-88-1007

Claims Enquiry
(Life & Family Products)
1-300-13-8888
 

How to Claim


Claim Online (General Products)

Etiqa Branches

Business Operating Hours

All states (except Kelantan and Terengganu)

Monday to Thursday: 9.00am - 5.00pm Updated

Friday: 9.00am - 4.15pm

During Ramadan: 9.00am - 4.30pm

Sabah & Sarawak: 9.00am - 4.15pm

Saturday/Sunday/Public Holidays: Closed

States of Kelantan and Terengganu

Sunday to Wednesday: 9.00am - 5.00pm Updated

Thursday: 9.00am - 4.15pm

During Ramadan: 9.00am - 4.30pm

Friday/Saturday/Public Holidays: Closed

Our List of Branches

Johor Bahru

Bangunan Etiqa, 18 & 20 Jalan Susur 1, Off Jalan Tun Abdul Razak, 80000 Johor Bahru

Tel :07-226 5525
Fax : 07-223 5991

Batu Pahat

23, Tingkat Bawah, Jalan Kundang, Taman Bukit Pasir,
83000 Batu Pahat

Tel :07-432 5904
Fax : 07-432 6269

Alor Setar

Bangunan Etiqa, 1554, Jalan Kota,
05000 Alor Setar

Tel :04-733 1122
Fax : 04-733 7372

Sungai Petani

Bangunan Etiqa, 23L Jalan Kampung Baru,
08000 Sungai Petani

Tel :04-422 7955
Fax : 04-422 7525

Kota Bharu

Lot 282, Seksyen 22, Jalan Darulnaim,
15050 Kota Bharu

Tel :09-743 6500
Fax : 09-743 8500

Agency Support Center Dataran Maybank

Ground Floor, Tower B,Dataran Maybank,
No. 1 Jalan Maarof,59000 Kuala Lumpur

Tel :03-2785 4688

Customer Service Center Dataran Maybank

Ground Floor, Tower C, Dataran Maybank,
No. 1 Jalan Maarof, 59000 Kuala Lumpur

Tel :1300-13-8888
Fax : 03 2297 3800

Customer Service Center Akademi Etiqa

Ground Floor, Akademi Etiqa, 23, Jalan Melaka,
50100 Kuala Lumpur

Tel :1300-13-8888
Fax : 03-2297 3800

KL Main

Level 12B, Akademi Etiqa, 23, Jalan Melaka,
50100 Kuala Lumpur

Tel :1300-13-8888
Fax : 03-2612 5064

Melaka

Bangunan Etiqa, 350 & 351, Taman Melaka Raya 3,
Taman Melaka Raya, 75000 Melaka

Tel :06-284 1558
Fax : 06-283 7901

Seremban

395, Jalan Haruan 4/2, Pusat Commercial Oakland,
70300 Seremban

Tel :06-601 2411
Fax : 06-601 2412

Kuantan

31, Jalan Tun Ismail, 25000 Kuantan

Tel :09-515 7107
Fax : 09-514 4234

Temerloh

11, Jalan Dato Bahaman 3, 28000 Temerloh

Tel :09 296 7781
Fax : 09 296 7396

Taiping (Sales Office)

2, 1st Floor, Jalan Medan Saujana 2,
34600 Kamunting
no walk in customer)

Tel :05-806 1884
Fax : 05-806 1966

Ipoh

64, A-C Persiaran Greentown 1, Greentown Business Centre,
30450 Ipoh

Tel :05-249 1105
Fax : 05-241 4262

Seri Manjung

D6, Jalan Marina Avenue, Marina Island, KM 1,
32200 Teluk Muroh, Lumut

Tel :05-683 2000
Fax : 05-683 2004

Kangar (Sales Office)

No 7 Tingkat 1, Jalan Arau Kangar,
Taman Simpang 3 01000 Kangar
no walk in customer)

Tel :04-977 6824
Fax : 04-977 6899

Penang Island

G-03-01, Lorong Bayan Indah 1, Bay Avenue,
11900 Bayan Lepas

Tel :04-642 2366
Fax : 04-642 4200

Penang Mainland

52, Jalan Perda Barat, Bandar PERDA,
14000 Bukit Mertajam

Tel :04-539 4800
Fax : 04-539 4808

Putrajaya

85 & 85A Ground Floor & 1st Floor, Jalan Diplomatik,
Presint 15, 62050 Putrajaya

Tel :03-8888 5240
Fax : 03-8888 5237

Federal Treasury

Government Business Unit,
No. 15,
Jalan P8G1,
Presint 8,
62000 Putrajaya

Tel :03-8861 6862 / 6772 / 6362 / 6172
Fax : 03-8861 6782

Labuan (Sales Office)

U0372 Lot 3, 1st Floor, Jalan Bunga Anggerik,
87013 WP Labuan
(no walk in customer)

Tel :087-408 041
Fax : 087-408 044

Kota Kinabalu

Lot 88, MPKK, 18, Block I, Asia City,
88000 Kota Kinabalu

Tel :088-256 830
Fax : 088-224 058

Tawau

TB4316, Lot 3, Blok 31, Ground & 1st Floor,
Fajar Complex Final Phase, Jalan Merdeka,
91000 Tawau

Tel :089-757 591
Fax : 089-757 300

Sandakan (Sales Office)

1st Floor, Lot 5, Block 11, Bandar Indah, Mile 4, North Road,
90000 Sandakan
(no walk in customer)

Tel :089-201 226
Fax : 089-211 988

Miri

Lot 1379, Ground & 1st Floor, Centrepoint Commercial Centre (Phase 2),
Jalan Kubu, 98000 Miri

Tel :085-416 619
Fax : 085-424 549

Bintulu

370, Jalan Diwarta, Parkcity Commerce Square, Phase 5,
Jalan Tun Ahmad Zaidi, 97008 Bintulu

Tel :086-335 985
Fax : 086-339 252

Sibu

47, 1st & 2nd Floor, Jalan Tuanku Osman,
96000 Sibu

Tel :084-321 546
Fax : 084-320 450

Kuching

Lot 3032 & Lot 3033, Lorong 8, Jalan Tun Ahmad Zaidi Adruce,
93200 Kuching

Tel :082-416 879
Fax : 082-416 564

Klang

No. 12 Jalan Tiara 2A/KU1, BBK Commercial Centre,
Bandar Baru Klang, 41150 Klang

Tel :03-3344 5535
Fax : 03-3344 5530

Subang Jaya

121 & 121A, Jalan SS 17/1A, 47500 Subang Jaya

Tel :03-5635 9968
Fax : 03-5621 1411

Kuala Terengganu

134-1, Jalan Sultan Zainal Abidin,
20100 Kuala Terengganu

Tel :09-630 0100
Fax : 09-622 9175

Business Insurance & Takaful

Corporate Direct & Maybank GWB Businesses

Rajdi Ahmad Tah

Head of Department

DL: +603-2785 4081

Email: rajdi.at@etiqa.com.my

Corporate Employees Benefits

Zetty Zabir

Head of Department

DL: +603-2785 6320

Email: zetty.z@etiqa.com.my

Broker Management

Azrul Azam Abdul Abas

Head of Department

DL: +603-2785 4081

Email: azrulazam.aa@etiqa.com.my

Kumpulan PNB & Multinational Business

Mohamad Yusoff Abdul Raof

Head of Department

DL: +60327855355

Email: yusoff.ar@etiqa.com.my

Group Affinity Business

Mohd Hanafi Mohd Isa

Head of Department

DL: +60327856328

Email: mohdhanafi.mo@etiqa.com.my