One Medical

What is OneMedical? What does it cover?

Who is this product suitable for?

Who is eligible to sign up or purchase?

What is age next birthday?

There are 3 plans, which plan is suitable for me?

What is annual limit?

What should I do if I do not have sufficient annual limit to cover my medical charges?

What is deductible?

If I purchase this plan with RM1,000 deductible, how does it works?

How is the premium amount determined?

How to pay and what is the frequency to pay the premium for the policy?

How do I change my credit/debit card used for premium deduction

Why is my premium cheaper when I choose the plan with deductible?

How do I know if I need a deductible or without a deductible medical plan?

Can I get a medical plan if I am above age 55 years old?

Can I get a medical plan if I am not eligible for this medical plan after answering the underwriting questions??

Can I change my plan?

Will there be any medical examination for this plan?

What happens if I stop paying the premium?

How can I sign up? Can I go through an agent?

Can I get more than one policy?

Can I cancel the policy?

How to file a claim in case of covered events happen (Inpatient & Day Care Surgery Benefits)?

How to file a claim in case of covered events happen (Outpatient Benefits)?

How to file a claim in case of covered events happen (Communicable Disease Cash Benefits)?

OneMedical Usage Step by Step

Will I have a medical card?

Can I access the medical plan if I miss a premium payment?

What if I lose or do not receive my policy documents? Or if I need to update my personal information or contact details?

What if I misstate or do not disclose any of the required information during application?

Do I enjoy a tax relief on the premium paid?

Who can I contact for further information?

What is OneMedical family package?

What are the advantages of OneMedical family package?

Who can be included in the family package?

How many family members can be included in the family plan?

Who is eligible to sign up or purchase?

How much do I need to pay for a family package?

What if my child is 17 years old and above? Can he/ she be included under my family package?

After purchasing the family package, can I add or remove family members?

Is the medical plan annual limit shared by all family members?

If I have already purchased an individual OneMedical policy for myself, can I still convert it to a family package?