death claims

99%

Death claims processed within 24 hours in 2019.

Hospital Benefits

100%

Hospital Benefits claims paid within 30 minutes in 2019.

Panel workshops

99%

Windscreen claims approved within 15 minutes in 2019.

Claims

96%

Travel Inconvenience claims paid within 24 hours in 2019.

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Why Malaysians choose Etiqa

We're About People.

People choose us because we go the extra mile for our customers and place them over our policies. We're dedicated to our mission of helping people to protect their assets, maintain their lifestyle and build a better future.

Our goal is to provide you with peace of mind when you need it most. Our Claims Experts are known for their efficiency and enthusiasm with a determination for ensuring quick settlement of claims.

Over the years, we’ve earned recognition for our excellence in providing insurance products and services. We’ve received numerous awards, the most recent being the Best Motor Takaful Provider 2019 and the Best Family Takaful Provider 2019 by iBanding, voted by Malaysians.

We’re Malaysia’s leading local insurer and a member of Maybank Group with international expertise, thanks to our joint-venture with 196-year old international insurance company, Ageas.

You can easily reach us wherever you are, whenever you need via our online channel 24/7, over 10,000 agents, 46 branches, 17 offices, and over 490 Bancassurance network all over Malaysia.

Awards & Recognition

Our success stories

KLIFF awards
The Most Outstanding Takaful Company

KLIFF Islamic Finance Awards 2019

MRC Malaysia Award
The Fastest Estimate Claim Approval Time for Own Damage Claims

MRC Annual Awards 2019

ibanding awards
Best Motor Takaful and Family Takaful Company

iBanding Awards 2019/2020

the asset awards
Top Investment House in the Asian Local Currency Bond

The Asset Benchmark Research 2019

the asset awards
General Insurance Company of the Year

The Asset Awards 2019

global banking awards
Best Takaful Service Provider

Global Banking & Finance Awards 2019

What our customers say about us

The only people whose opinions we value and learn from are our customers.