Panduan Tuntutan

Hubungi Kami

Hubungi
Tuntutan Careline: 1-300-88-1007
Emel
Tuntutan Careline: claims@etiqa.com.my
Whatsapp
No. Whatsapp: +60327804677
Pautan Whatsapp: www.eti.qa/whatsapp
Imbas Kod QR atau klik pada nombor di atas untuk membuat tuntutan.

Buat tuntutan dalam beberapa minit.

Cara cepat dan mudah untuk mendapatkan tuntutan kereta anda.

Dapatkan status bantuan tuntutan anda.

Untuk tuntutan kereta tertentu.

Pautan Berguna

transparent
auto assist

Muat Turun Aplikasi Auto Assist

Dapatkan bantuan kerosakan kereta melalui aplikasi Etiqa Auto Assist.
  • Bantuan pada bila-bila masa dan di mana sahaja.
  • Permintaan mudah dengan pengesan GPS mudah alih.
  • Tiada lagi tempoh menunggu panggilan hotline.

Tuntutan Cermin Kereta: Dokumen yang diperlukan

  • A copy of Police Report (applicable for Motor accident) (mandatory)
  • Zoomed view of the damage or breakage BEFORE repair/replacement of the windscreen with vehicle pillars (mandatory)
  • Full view photo AFTER repair/replacement of windscreen & Vehicle's Plate No. with date imprinted (mandatory)
  • Zoomed view of the damage or breakage AFTER repair/replacement of the windscreen with vehicle pillars (mandatory)
  • Original Receipt/ Bill/Invoice with company's letter head (mandatory)
  • Photo of Chassis Number with date imprinted. (mandatory)
  • A copy of Police Report - if caused by malicious damage (mandatory)
  • Payment Instruction order/Authorization letter - if pay to non-panel workshop (provide workshop's Maybank Account No.) (mandatory)

Tuntutan Kecurian: Dokumen Diperlukan

  • Certified Copy of Police Report (mandatory)
  • Copy of Vehicle Registration Card (mandatory)
  • Copy of Insured's MyKad/ ID or Business Reg. License (if insured is a company) (mandatory)
  • Copy of Insured's Driving License (mandatory)
  • Copy of Driver's MyKad/ ID (mandatory)
  • Copy of Driver's Driving License (mandatory)
  • Vehicle Permit (applicable for commercial vehicle) (mandatory)
  • Goods Driver's License/ Public Service Vehicle License (applicable for commercial vehicle only) (mandatory)
  • Memorandum of Association (M&A) (applicable for Company's vehicle only) (optional)
  • Custom Form/Approved Permit (AP Permit) (applicable for imported car) (mandatory)

Tuntutan Pesakit Luar: Dokumen Diperlukan

  • Police Report (applicable for Motor accident) (mandatory)
  • Medical Report (mandatory)
  • Original Medical Bills & Receipts (mandatory)

Tuntutan Perbelanjaan Perubatan/Bayaran Ambulans: Dokumen Diperlukan

  • Claim Form completed by policyholder & the attending Doctor (mandatory)
  • Original Bills & Receipt for medical expenses (mandatory)
  • Police Report (applicable for Motor accident) (mandatory)
  • Original Receipt for Ambulance fees (if applicable) (optional)

Tuntutan Kemasukan Hospital: Dokumen Diperlukan

  • Claim Form completed by policyholder & the attending Doctor (mandatory)
  • Original Bills & Receipt (mandatory)
  • Police Report (applicable for Motor accident) (mandatory)
  • Admission / Discharge Note (mandatory)