Etiqa Logo

SME Care Insurance

Introduction

Human capital is a critical investment and a driving force behind your business Etiqa SME Care enables you to safeguard your employees with comprehensive protection, delivered in a Fast & Easy manner for both the employees & the employer:

Step 1

View status of Guarantee Letters (GL)

View status of their Guarantee Letter (GL) effortlessly.GLs for specialist visitations can be requested via Etiqa+ App (for Group Outpatient Clinical plans only). GLs for hospital admissions can be requested via the Hotline. Pre-planning is highly encouraged.

Step 2

Submit Claims

Employees can submit claims easily via the Etiqa+ App without hardcopy forms or receipts (receipts are requested only on a case-to-case basis).

Step 3

Request for Long-Term Medication

Request for Long-Term Medication Employees with long-term illnesses and/or stable chronic conditions can enjoy access to online doctor consultations & long-term medication supply (for Group Outpatient plans only).

Download Documents

Customer Care (Mon-Fri, 9am-5pm)

1300-13-8888

24/7 Roadside Assistance

1800-88-6491

Guarantee Letter (GL) Request

1800-88-9998

Emergency Travel Assistance

+603-2785-6565

Claims Careline

1300-88-1007

© 2025 Etiqa. All Rights Reserved.